Last updated: September 30, 2025
Digital Products (eBooks)
Due to the nature of digital products, all eBook sales are final. We cannot offer refunds once you have downloaded or accessed the content.
Exceptions:
- Technical issues preventing download or access
- Duplicate purchases
- Unauthorized charges
Physical Books
You may return physical books within 14 days of delivery if:
- The book is in original, unread condition
- You contact us to initiate the return process
Return Process:
- Contact [email protected] within 14 days
- Receive return authorization and instructions
- Ship the book back at your expense
- Refund processed within 5-7 business days after receiving the return
Non-Refundable Items:
- Free chapters or promotional content
- Sale or discounted items (unless defective)
Defective Products
If you receive a defective or damaged book, contact us within 7 days for a replacement or refund.
Contact For refund requests: [email protected] Phone: +44 207 631 8301